PlatforumID speakers
Neil Sharp
PEN Partnership , Partner
Passionate about helping organisations to define what their brand promise and strategy means from the perspective of their customers and business partners and then turning the intent into operational reality. A consultant and certified customer experience professional with over 20 years' experience delivering Customer Centricity and cultural change in companies spanning multiple sectors in B2B and B2C environments.
TRACK B: D2C & Digital Investing - Digital demos: CX robo, mobile, AI...